Service line S–02 · Secured networks
Know your network before someone asks.
Every network we build starts with a checkup of the one you have: what’s on it, what can reach what, and what’s too old to trust. Then we separate what matters, document it properly, and watch it every day you’re open.
Storefront · office · workshop — on-site in Luzerne County
01 When people call us
Two moments. Same problem.
Either someone is asking you questions about your network, or you’re asking them yourself. Both come down to the same thing: nobody has looked closely in years.
A form is due M–01
Someone sent you a questionnaire.
Your insurance renewal or your card processor wants answers about your network, and guessing on a signed form is a bad idea.
- Is guest WiFi separated from business systems?
- Are payment devices on their own network?
- Do you have a current network diagram?
- Is any equipment past end of support?
- Have default passwords been changed?
It starts with finding out what the honest answers are.
You inherited it M–02
Whoever set it up is gone.
You bought the business, took over the building, or the person who “handled the computers” moved on. It works, and nobody can tell you why.
- Nobody knows the router password.
- There’s a box in the closet with no label.
- The last owner’s devices may still be connected.
- Someone may still be able to log in from outside.
- Nothing was ever written down.
It starts with turning the mystery into a map.
02 Step one · the network checkup
Three questions before we quote anything.
We don’t price a network we haven’t looked at. The checkup is the walkthrough every quote starts with, and each answer turns into part of what we build.
What’s on my network?
We trace every device connected to it — card readers, printers, cameras, computers, and the things nobody remembers plugging in.
Becomes · your network diagram and device inventory
Can the wrong thing reach the important thing?
We check it rather than assume it: from the guest WiFi toward your payment system and files, and from the internet toward everything inside.
Becomes · the separation we build, then test
What’s too old to trust?
We look at your router, firewall, switches, and WiFi for outdated software, factory passwords, and equipment the maker has stopped supporting.
Becomes · the hardware line on your quote
If you’re in good shape, we’ll say so.
You get an honest read on where you stand at the walkthrough, even if the answer is “you’re fine.” The written diagram and inventory are part of the build, delivered when your network is.
03 What we build
Is everything in your business on one WiFi network?
For most small businesses the answer is yes — payments, work computers, cameras, and guest devices all sharing one flat network. That’s a security and compliance problem waiting for a bad day. We separate what matters, document it properly, and defend it every day you’re open — one offering, no tiers, with the full security stack standard from day one.
Before — what the checkup usually finds
ONE NETWORK: card reader · office computer · cameras · staff phones · every guest who ever asked for the password
After — our deployment
VLAN 10 — CRITICAL · payments & core systems · isolated · monitored
VLAN 20 — STAFF · internal use · no access to critical systems
VLAN 30 — GUESTS · visitor WiFi · filtered · fully isolated
+ firewall rules enforced · threat detection on · documented
04 The standard build
What the flat monthly buys.
Enterprise-grade hardware, owned by you outright and quoted up front as its own line item — we’re not in the hardware business. One setup fee, one flat monthly, exact numbers in writing before we touch a cable. No tiers, no security sold back to you as an add-on.
Isolated networks
Payments, work computers, cameras, and guest devices fully separated with enforced firewall rules. What matters most lives alone.
Threat detection, standard
Threat detection and malicious-site blocking on from day one — standard, never an upsell.
Documentation package
Network diagram, firewall rule summary, and written access policy — what a PCI self-assessment or insurance questionnaire asks for, delivered at deployment and reviewed annually.
Filtered guest WiFi
Guest WiFi that never touches your internal network, with malware and bandwidth hogs blocked.
Credential vault
Every network password stored securely and always available to you — no matter who quits, nothing walks out the door.
Proactive monitoring
Firmware updates pushed remotely, devices watched for outages. We usually reach out before you notice anything.
How the quote reads
Network hardware
gateway · switch · access point — quoted up front
yours to own
Setup & deployment
one-time
Managed service
flat monthly
Sized from the checkup, not from a rate card.
05 Shaped for your business
Same discipline. Different floor plan.
The build is the same everywhere. What changes is what’s plugged in and who’s asking you to prove it.
Retail & shops
Registers and card readers on their own network, away from customers and cameras.
Offices & practices
Client files and workstations on one network, waiting-room WiFi on another.
06 How it works
Look first. Build second.
Four steps, in this order, every time.
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The checkup
We walk your space, trace what’s there, and answer the three questions above. We look; we don’t change anything.
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The written quote
Hardware, setup, and the flat monthly, each as its own line, with exact numbers in writing before we touch a cable.
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The install
Scheduled around your business hours, so the switch-over happens while you’re closed. Then we test that the separation actually holds.
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Watched, and re-checked
Monitored every day you’re open, with the documentation reviewed each year so the answers on next year’s form are still true.
07 Questions we get
The things people ask before they call.
Don’t see yours? Email it to us — a real person reads it and answers in plain language.
Will this get me through my insurance or PCI questionnaire?
It covers the network side: real answers to the network questions, plus the diagram, firewall rule summary, and written access policy to back them up, reviewed every year. Questions about computers, staff accounts, or backups are outside it, and the form itself stays yours to sign — we don’t certify compliance.
I just took over this business. Where do we start?
With whatever you have, even if that’s nothing. Not knowing the passwords or what the equipment does is the normal starting point, and sorting out who still has access is one of the first things we look at.
Can you work with the equipment we already have?
Sometimes — the checkup is how we find out. We build on a standard set of equipment we know thoroughly, because that’s what lets us monitor and stand behind it. Where what you have can’t be relied on, the quote says so and says why.
Do I own the equipment?
Yes. Hardware is quoted up front as its own line item and you own it outright — we’re not in the hardware business.
Will the checkup or the install disrupt my business?
They’re designed not to. The checkup is looking, not changing. The install is scheduled around your business hours, so the switch-over happens while you’re closed.
Does this mean we’re secure?
It means the things that matter are separated, documented, and watched, which limits how far a bad day can spread. It isn’t a promise that nothing can go wrong, and we won’t tell you otherwise.
What does it cost?
Hardware you own, quoted up front; one setup fee; one flat monthly. The numbers depend on your space and what’s on your network, so they come in writing after the checkup rather than as a published guess.
The conversation costs nothing
Bring the form, or bring the mystery.
Send us the questionnaire you’ve been handed, or just tell us what you inherited. We’ll walk your space, check how things are actually connected, and tell you exactly where you stand — even if the answer is “you’re fine.”
no sales script · no obligation · you talk to the person who does the work