Service line S–02 · Restaurant networks
Built for the Saturday-night rush.
If your POS rides the same WiFi as your customers, your payment network is one bad actor away from a very expensive problem — and your processor can hold you liable. We separate it properly, document all of it, and watch it every day you’re open.
For cloud POS restaurants — Toast · Square · Clover
Run a store, not a kitchen? See the retail version01 The problem nobody mentions
One WiFi network, doing three jobs badly.
Most independent restaurants run payments, staff phones, and guest devices on the same network the internet company installed years ago. That puts your entire network — guest phones included — in PCI scope, and it means anyone on your guest WiFi shares a network with the machine that takes credit cards. Cloud POS systems like Toast and Square handle the card data, but the network segmentation is still your responsibility.
Before — typical setup
ONE NETWORK: pos terminal · kitchen printer · owner's laptop · staff phones · every guest who ever asked for the password
After — our deployment
VLAN 10 — POS · payments only, isolated
VLAN 20 — STAFF · internal use, no POS access
VLAN 30 — GUESTS · filtered, fully isolated
+ firewall rules enforced · IDS/IPS on · documented for PCI
02 Restaurant Network Essentials
What the flat monthly buys.
Enterprise-grade hardware, owned by you outright and quoted up front as its own line item — we’re not in the hardware business. One setup fee, one flat monthly, exact numbers in writing before we touch a cable. And everything below is the standard build — no tiers, no security sold back to you as an add-on.
Three isolated networks
POS, staff, and guest traffic fully separated with enforced firewall rules. Your payment devices live alone — exactly as PCI expects.
PCI documentation package
Network diagram, firewall rule summary, and written access policy — the evidence package your PCI self-assessment asks for, delivered at deployment and reviewed annually.
Filtered guest WiFi
Managed guest WiFi with content protection — adult content, malware, and bandwidth hogs blocked. Family-friendly dining room, clean pipes for your POS.
Monthly health report
An email each month with uptime, alerts, and device status. Proof the quiet is earned, not luck.
Credential vault
Every network password stored securely and always available to you — no matter who quits, nothing walks out the door.
Proactive monitoring
Firmware updates pushed remotely, devices watched for outages. We usually reach out before you notice anything.
How the quote reads
Network hardware
gateway · switch · access point — quoted up front
yours to own
Setup & deployment
one-time
Managed service
flat monthly
The monthly covers
+ monitoring & firmware updates
+ guest WiFi filtering
+ PCI documentation on file
+ health report to your inbox
Flat means flat — Saturday night doesn’t change the number.
Add-on — Saturday night insurance
Backup internet — automatic LTE failover. If your ISP dies mid-rush, cellular takes over automatically — so a dead line doesn’t end service. A small monthly add-on.
03 Bundle it
The whole operation, one invoice.
Add your website, domain, and email to the network — one relationship covering everything a restaurant runs on besides the food.
The bundle — Network + Managed Website
Everything but the food.
bundled rate · one invoice
Restaurant Network Essentials plus the Managed Website — menu changes and new photos handled by email and live within a business day, the year’s holiday hours collected once and scheduled in advance — no Thanksgiving-week scramble, your domain renewed at cost, a professional email address customers write to that lands in the inbox you already check, and a plain-language site report each quarter. Bundling trims the combined monthly — you’ll see both numbers side by side in your quote — and it’s the only vendor relationship your restaurant needs.
What we’ll always do
Reach out the moment we spot a problem — usually before you notice it. Explain what happened in plain language. And never bill you for fixing something the monthly fee already covers.
04 Questions we get
The things people ask before they call.
Don’t see yours? Email it to us — a real person reads it and answers in plain language.
Do I own the equipment?
Yes. Hardware is quoted up front as its own line item and you own it outright — we’re not in the hardware business.
The internet company installed our WiFi. Isn’t that enough?
It gets you online, but it usually puts your POS, staff devices, and guest phones on one network. That pulls everything — guest phones included — into PCI scope, and means anyone on your guest WiFi shares a network with the machine that takes cards.
We use Toast or Square. Doesn’t that cover security?
Cloud POS systems handle the card data, but the network your payment devices sit on is still your responsibility. That part is what we separate, document, and watch.
Will the install shut us down?
We schedule the install around your business hours, so the switch-over happens while you’re closed — not in the middle of service.
Does this make us PCI compliant?
It covers the network side: payment devices isolated, plus the network diagram, firewall rule summary, and written access policy your PCI self-assessment asks for, reviewed every year. PCI also covers how cards are handled day to day — that part stays with you and your processor.
What if our internet goes down during the Saturday-night rush?
There’s an optional add-on for that: if your internet line dies, cellular takes over automatically, so a dead line doesn’t stop the POS.
What happens when someone on staff leaves?
Every network password is stored securely and always available to you. Servers and line cooks come and go — your credentials don’t walk out with them.
The conversation costs nothing
One walkthrough. One honest answer.
We’ll walk your restaurant, check how your POS is actually connected, and tell you exactly where you stand — even if the answer is “you’re fine.”
no sales script · no obligation · you talk to the person who does the work